Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing and using Midstarlight's AI consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Services Description
Midstarlight provides AI technology consulting services including but not limited to:
- AI-driven event planning consultation and implementation
- Operations optimization through artificial intelligence
- Strategic AI implementation planning and execution
- Lead generation services using AI-powered tools
- Custom AI solution development and consulting
3. Service Engagement
All consulting services are provided on a project basis or through ongoing retainer agreements. Specific terms, deliverables, timelines, and pricing will be outlined in separate service agreements or statements of work.
4. Lead Generation Services
Our lead generation services are priced per qualified lead as outlined on our pricing page. Lead qualification criteria will be established during the initial consultation phase. We guarantee that leads meet the agreed-upon qualification standards or will provide replacement leads at no additional cost.
5. Payment Terms
Payment terms vary by service type and will be specified in individual service agreements. Generally:
- Consulting services require 50% payment upfront with remainder due upon completion
- Lead generation services are billed monthly based on qualified leads delivered
- All payments are due within 30 days of invoice date
- Late payments may incur additional fees as specified in service agreements
6. Intellectual Property
All custom AI solutions, strategies, and methodologies developed specifically for clients remain the property of the client upon full payment. Midstarlight retains rights to general methodologies, frameworks, and knowledge gained through service delivery.
7. Confidentiality
Midstarlight maintains strict confidentiality regarding all client information, business processes, and proprietary data. We will not disclose any confidential information to third parties without explicit written consent.
8. Limitation of Liability
Midstarlight's liability is limited to the total amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
9. Service Warranties
We warrant that our services will be performed with professional skill and care. However, we do not guarantee specific business outcomes or results from AI implementations, as success depends on various factors beyond our control.
10. Termination
Either party may terminate service agreements with 30 days written notice. Clients remain responsible for payment of services rendered prior to termination. Ongoing projects will be completed or transitioned as mutually agreed.
11. Data Protection
We comply with applicable data protection regulations and maintain appropriate security measures for client data. Our data handling practices are detailed in our Privacy Policy.
12. Modifications
These terms may be updated periodically. Clients will be notified of material changes, and continued use of services constitutes acceptance of updated terms.
13. Governing Law
These terms are governed by the laws of Texas, United States. Any disputes will be resolved through binding arbitration in Pecos County, Texas.
14. Contact Information
For questions regarding these terms, please contact us: